Foundation General Blog

center of LG mobile phone users at least 5000 provider of service attacks at home in South Korea every month to complain. Only the number of complaints state that is even less when compared to its competitors.

Sujarko Rully, Customer Service Manager of LG Electronics said that Indonesia, the number of 5000 clients who come to the service center that percentage equals 1.1% of the total sales of LG phones.

“That’s still lower than other brands that the average rate of 1.5% -2%,” he told several reporters after the launch of LG Service Centers in Mobile Roxy Mas, Jakarta, on Tuesday (05/25 2010).

Those who complained said Rully, most of the issues related to product knowledge. “Like how the internet settings, synchronization with PC, and questions about features. Especially for a new product as Android, which is a bit different,” he said. Although there were complaints of damage, continued Rully, most only a minor technical problem. For example, the speakers sound less tight. “For every report submitted in less than 100 reports are not exhaustive. So the problem is mild,” he said.

LG it now claims to have been in the position of the four major Indonesian mobile phone market. While the world market during perched at position number three. For the development of their own products service center cell phone, LG has prepared new funds worth U.S. $ 150,000, equivalent to 1.38 billion rupees